Solutions to Fix the Screen Resolution

  • Before taking a MAP Growth test and using Google Chrome or Microsoft Edge, check the configuration of the FUSD device at . If a screen resolution error is detected, use the following steps to resolve the issue. A guidance video is also available by clicking . For a pop-up blocker error, click here to be taken to the steps to fix the pop-up blocker issue. NOTE: If the FUSD device has an issue other than a screen resolution or pop-up blocker error, then please contact the Help Desk at 909-357-7630.

    STEP 1: Close all programs and internet browsers.

    STEP 2: Right click in an empty area of the desktop of the FUSD device, then select Display settings.

     Screen Resolution

    STEP 3: Scroll down to the Scale and layout area, make sure the Change the size of text, apps, and other items is set to 100% (Recommended) and the Display resolution is set to 1024x768 or higher. Use the drop-down arrows as needed to make adjustments.

    Scale and Layout Image

    STEP 4: Close the window and recheck the configuration of the FUSD device at https://check.nwea.org/. The screen resolution issue on the device should now be resolved.